Delivery & Returns

____________________________________________________________________________

Delivery Information: 

Shipping Method: Royal Mail Tracked 48. (2 working days) - £3.60

Once your order has been shipped, you will receive your tracking details within your dispatch email. 

Please note that due to Covid 19, your order could take longer than usual to arrive.

Should you wish to keep upto date with Royal Mail's service updates to see if your area is affected, you may do so here
______________________________________________________________________________

Refunds & Returns:

We do not accept returns unless the item is faulty or damaged. 

All of our handmade items are thoroughly checked prior to being dispatched, on the very rare occasion that your package arrives damaged in transit, please send us an email with clear photographs of the damaged goods here and we will be in touch within 3 working days.

Returned items are your responsibility until they reach us, so please ensure they're packed up properly and can't get damaged on the way. No refunds will be processed until the item is received.

As the parcel remains your responsibility until it arrives back with us, ensure that you get proof of postage in case you need to contact us about your return.

______________________________________________________________________________